We believe that high client satisfaction with our overall service is the most effective means of promoting long-term cooperation. Therefore, we insist on an academic approach to translation. We constantly collect glossaries, and we guarantee the entire QA process so as to attract new clients based on high-quality service. Even our long-standing client relationships are treated like gold.
We not only pursue high quality but also ensure competitive pricing. High-quality translation at a low price is one of our advantages, as it helps ensure high client satisfaction while promoting long-term cooperation.
The members of our senior translation team have long-term cooperation experience with the Macau SAR government and major gaming companies. So, they're very familiar with the requirements and procedures of SAR government documentation. Together, we work to earn and keep your trust.
Most of our full-time and part-time translators, proofreaders and editors have experience living in Macau. Their familiarity with Macao and its culture is also an advantage in the guarantee of translation quality. Additionally, the members of our consultant team are familiar with the culture of mainland China very well. They're able to help Portuguese-speaking countries initiate operations on the mainland and develop there.
Accurate Words Translation Co., Ltd. currently has many senior translators, including experienced foreign translators and interpreters with experience at international conferences, business negotiations and other gatherings. Each of them focuses on a particular field or subject area. Meanwhile, our talent pool enables us to assume and manage all kinds of large translation projects.
The main languages of our full-time translators are Chinese, Portuguese, English, Japanese and Spanish. However, our specialties have been expanded to include dozens of languages, thus enabling us to provide excellent service in translation, interpreting, certificate translation, film and video subtitling, website localization and more.
The consultant team is composed of professors, researchers, lawyers and senior translators in different fields from Macau, Portugal, the United Kingdom and Canada. With their relevant professional knowledge, they help ensure professional advice and services for our many clients.
We amassed a significant collection of Macau-oriented books and content in 2017 through means of the latest OCR (Optical Character Recognition) technology, and with that information we created our corpus and term bank. CAT tools and network technology are also applied to ensure optimal efficiency.
When a job is finished with a new client, our computer system would track and record the terms adopted and automatically restore them in the database, which would guarantee the consistence and coherence of the same type of document translation in the future and enhance our service efficiency for the next time.
If new clients want to build long-term cooperation with us, we would provide 300-500 words free trial service. We believe this is convenient for the clients to know our competence.
Our principle is to respond quickly and effectively to each client's needs. The client can directly visit our office at the AIA, call us by phone, or simply contact our account manager via WeChat or WhatsApp and convey the requirements of any project or set of documents. We strive to provide considerate service for each and every client.
Client satisfaction is our constant goal. Accordingly, we provide editing service free of charge within a year after delivery (in the assumption that the original document has no further change). We communicate with the client in a timely manner and offer constructive, well-considered advice. Everything we do is meant to ensure the most professional service possible.